Privacy Policy

At Alba Orthodontics, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Information Collection and Use

We collect personal information such as your name, contact details, and health information necessary for providing orthodontic services. Additionally, if you opt in to receive text messages, we may collect your mobile number for communication purposes.

2. Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. Your data may be shared with third-party service providers only when necessary to conduct our business operations (e.g., appointment reminders, billing, and customer support).

3. Opt-Out Instructions

You have the right to opt out of receiving text messages at any time. To stop receiving messages, reply “STOP” to any text message from us. Once you opt out, you will no longer receive further communications via text unless you re-subscribe.

4. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Terms & Conditions

By using our services, you agree to receive informational messages (such as appointment reminders and account notifications) from Alba Orthodontics.

  • Message Frequency: Varies based on your interactions with our office.
  • Message & Data Rates: Standard messaging and data rates may apply.
  • Customer Support: For assistance, reply “HELP” or contact us at [email protected].
  • Opt-Out Information: You can opt out at any time by replying “STOP.”

6. Consent for SMS Communication

When submitting your phone number through any online form, you will have the option to consent to receiving text messages from us. Opt-in language will include:

"I consent to receive text messages from Alba Orthodontics. Message frequency varies. Msg & data rates may apply. Message types may include marketing (e.g., promotions), patient care, and/or conversational messages. Reply STOP to opt-out. Reply HELP for help. View our Privacy Policy and Terms of Service."

7. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and your continued use of our services signifies acceptance of these changes.

For any questions regarding this Privacy Policy, please contact us at [email protected].